Al Ansari Exchange Jobs – Counter staff/Customer Service Staff
Welcome to Al Ansari Exchange, the leading remittance and foreign exchange service provider in the UAE. Founded in 1966, the company has established its presence through an extensive network of more than 150 conveniently located branches across the country to bring its services closer to its customers.With a multicultural workforce of more than 2,200 employees, who serve more than 2 million multi-national customers per month, Al Ansari Exchange provides a truly excellent work environment and unrivalled professional perspectives.Our focus is on attracting, developing and retaining career-driven and committed individuals who work together to achieve impressive milestones. We provide the best in the business by offering a market driven compensation and benefits package, a professionally challenging environment, state-of-the-art learning opportunities and a culture built on time tested values and beliefs.
Post:COUNTER STAFF/CUSTOMER SERVICE STAFF
Experience: 1 – 6 yrs.
Education:Basic – Any Graduation
Nationality: Filipino, Jordanian, Indian
Job Description:
Manage and handle the cash / cheque transactions at the counter and ensure the delivery of quality service to customers while adhering to operational controls and avoiding cash excesses and shortages.
Carry out smooth and error -free transactions within the branch, ensuring all activities are completed within timescales and with a high degree of accuracy.
Ensure all teller transactions and other routine processing is done as per laid down procedures and central bank guidelines and ensure due diligence is carried out with respect to money laundering and other regulatory requirements.
Provide information and guidance to customers through the delivery of excellent customer service to resolve customer queries and achieve customer satisfaction.
Desired Profile:
•Bachelor Degree Holder; Formal training or banking experience would be an added advantage
•Fresh Graduates are welcome to apply
Key Skills:
•Excellent oral and written English communication skills
•Excellent customer service skills
•Numerical skills
•Excellent interpersonal skills
•Excellent Microsoft/Open Office skills
•Can work under pressure and in a fast-paced environment
To Apply : Click Here